Privacy Policy

 

Consent:

Your use of www.bellepilates.co.uk and any personal information you disclose via the website signifies your consent, in accordance with this Privacy Policy, for us to collect and use your personal information as outlined.

What data do we collect?

Belle Pilates collects the following data:

  • Personal identification information (Name, email address, phone number, etc.)

  • Health information 

·       This website collects personal data to power our site analytics, including:

-       Information about your browser, network, and device

-       Web pages you visited prior to coming to this website

-       Your IP address

·       This information may also include details about your use of this website, including:

-       Clicks

-       Internal links

-       Pages visited

-       Scrolling

-       Searches

-       Timestamps

We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.

How do we collect your data?

You directly provide Belle Pilates with most of the data we collect. We collect data and process data when you:

  • Register online or place an order for any of our products or services.

  • Voluntarily complete a customer survey or provide feedback via email.

  • Use or view our website via your browser’s cookies.

  • Voluntarily complete our client health questionnaire 

How will we use your data?

Our Company collects your data so that we can:

  • Process your order and manage your account.

  • Email you if there are any changes to your booking.

·       We will retain and evaluate information on your recent visits to our website and how you move around different sections of our website for analytics purposes to understand how people use our website so that we can make it more intuitive.

When Belle Pilates processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

Customer Accounts:

If you create a customer account on this website, we collect personal information to improve our checkout experience and customer service.

This information may include your:

·       Details about your orders 

·       Email address

·       Name

·       Phone number

We share this information with Squarespace, our website hosting provider, so they can provide website services to us.

Order and account emails:

We may email you with messages about your order or account activity. For example, we may email you to tell you that:

·       You’ve created a Customer Account

·       Your Customer Account password has been reset or updated

·       You’ve made a purchase

·       Your order has shipped

It’s not possible to unsubscribe from these messages.

We share your contact information with Squarespace, our website hosting provider, so they can send these emails to you on our behalf.

How do we store your data?

Belle Pilates securely stores your data within our internal servers and our Squarespace website. It is regarded as strictly confidential. Customer account information is restricted to those who need to access it for the performance of their job. Any access is subject to login and password controls.

What are your data protection rights?

Belle Pilates would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request Belle Pilates for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that Belle Pilates correct any information you believe is inaccurate. You also have the right to request Belle Pilates to complete the information you believe is incomplete.

The right to erasure – You have the right to request that Belle Pilates erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that Belle Pilates restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to Belle Pilates’ processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that Belle Pilates transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: 

Call us at:

Cookies

This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses.

·       These functional and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you.

·       These analytics and performance cookies are used on this site, as described below, only when you acknowledge our cookie banner. We use analytics cookies to view site traffic, activity, and other data.

·       For further information, visit allaboutcookies.org.

How do we use cookies?

Our Company uses cookies in a range of ways to improve your experience on our website, including:

  • Keeping you signed in

  • Understanding how you use our website

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The Belle Pilates website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Our Company keeps its privacy policy under regular review and places any updates on this web page. Please feel free to check back at any time for any new amendments.

How to contact us

If you have any questions about Belle Pilates’ privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: hello@bellepilates.co.uk